At
ASAP-Direct we care a great deal about our customers' privacy and the trust
that you put in us when sharing your personal information. This Privacy Policy
outlines our practices on data collection so that you are confident your
personal information is secure and free from abuse and misuse. By visiting
ASAP-Direct, you accept and consent to the practices described in this Privacy
Policy.
Q.: What
personal information does ASAP-Direct collect about its customers?
A.:
We use the information that you provide to us in order to constantly improve
your experience with us on ASAP-Direct. We also use your information to handle
orders, deliver products and services, process payments, communicate with you
about orders, products, services and promotional offers, update our records and
generally maintain your accounts with us. We also use this information to
improve our store and platform, prevent or detect fraud or abuses of our
website.
Q: What is
the ASAP-Direct policy on cookies?
A.:
Cookies are tiny text files, which are stored on your computer and the
ASAP-Direct website uses these files to remember the pages that you visit, what
items are in your cart and various other things which are all in place to make
the site easier to use. All shopping websites use cookies and without them the
site would not be that convenient.
Here
are the types of information we collect from you:
Information You Give Us
We
receive and store any information you enter on our website or give us in any
other way. We use the information that you provide for such purposes as
responding to your requests, communicating with you and improving your website
experience. You provide such information when you search, buy, participate in a
contest or questionnaire, and communicate with customer service or sign-up for
a newsletter. As a result of those actions, you might supply us with
information such as: your name; address and phone number; PayPal/ credit card
information (if needed); people to whom purchases have been shipped (including
addresses and phone numbers).
Automatic Information
We
receive and store certain types of information whenever you interact with us.
For example, like many websites, we use "cookies" and we obtain
certain types of information when your web browser accesses ASAP-Direct. We
would like to make you aware that tools do exist to allow you to browse
websites anonymously; however, this will mean that we will be unable to provide
you with a more customized experience. Examples of the information we collect
and analyze include: the Internet Protocol (IP) address used to connect your
computer to the Internet; login; email address; password; computer and
connection information such as web browser type and version; operating system
and platform; purchase history, which we sometimes aggregate with similar
information from other customers to create marketing campaigns; the full
Uniform Resource Locators (URL) clickstream to, through and from our website
(including date and time); cookie number; products you viewed or searched for.
During some visits we may use software tools such as JavaScript to measure and
collect session information, including page response times, download errors,
length of visits to certain pages, page interaction information (such as
scrolling, clicks, and mouse-overs), and methods used to browse away from the
page.
Email Communications
To
help us make emails more useful and interesting, it is our practice to receive
a confirmation when you open an email from ASAP-Direct if your computer
supports such capabilities.
Q.: Does
ASAP-Direct share the information that we receive through our website?
A.:
We absolutely hate receiving spam email and would never want to inflict this on
anyone, especially our customers. As a result we will never sell your personal
information to any third parties.
We
do, however, have certain Third Party Service Providers who perform important
business functions on our behalf. These include: processing payment
transactions, fulfilling orders and delivering packages. They have access to
personal data needed to carry out their functions, but they may not use it for
other purposes. We require that all our Third Party Service Providers process
personal information in accordance with this Privacy Policy.
With
your consent, other than as set out above, you will receive notice when
information about you might go to third parties and you will have an
opportunity to choose not to share the information.
Q.: How
secure is your information?
A.:
We protect the security of your transaction information during transmission by
using Secure Sockets Layer (SSL) software, which encrypts information you
input. It is important for you to protect against unauthorized access to any
passwords you have with us and we recommend that you do not submit sensitive
financial information on shared or public computers.
Q.: What is
your policy concerning children using asap-direct.com?
A.:
We will never knowingly collect information from children under of the age of
13 in accordance with the Children’s' Online Privacy Protection Act. If it
comes to our attention that a customer under the age of 13 has provided
Personal Information to us, we will remove all such information from our files.
However, we may still maintain a record of that person's name and address in a
do not register file in order to avoid a subsequent registration.
Q.: How do I
remove myself from your mailing lists?
A.:
At the bottom of every email that we send out is an unsubscribe link. You can
opt out by clicking this link or sending us a message via email. However, we
may still maintain a copy of your personal information in an inactive customer
file for our own internal reference.
Conditions of Use,
Notices, and Revisions
If
you choose to visit ASAP-Direct, your visit and any dispute over privacy is
subject to this Privacy Policy. If you have any concern about privacy at
ASAP-Direct, please send a thorough description via email and we will try to
resolve the issue for you.
We
may email periodic reminders of our Privacy Policy unless you have instructed
us not to, but you should check our website frequently to see recent changes.
Unless stated otherwise, our current Privacy Policy applies to all information
that we have about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the
consent of affected customers.